CWWPP
  • Home
  • About Us
    • Who are we?
    • Mission and Vision
    • The Region
    • Profile of Psychological Trauma
    • History
    • Partners
    • Get Involved
    • Reports >
      • Monthly Reports
      • Annual and Semi-Annual Reports
  • Our Work
    • Philosophy
    • Social Inclusion
    • Community-based Training
    • Groups with which We Work
    • Peer Counseling and Self-Help Groups
    • Education >
      • Onsite Education
      • Online Education
      • "Blended" Education in Croatia and Other Regions
      • How You Can Request a Course or Counseling
      • Internships, The Summer Program, and Other Possibilities for Students
    • Supervision
    • Work with people
    • Sensitization
    • The Migrant Project
  • PET (Pragmatic Empowerment Training)
    • Pragmatic Empowerment Training (PET)
    • Course 1-The Caregiver-Client Relationship >
      • 1 Introduction >
        • 1 Introduction to the PET
        • 2 The CWWPP >
          • Introduction to the CWWPP - Comments
        • 3 PET
        • 4 Facilitation
        • 5 Additional Remarks on the Course >
          • Inventarization
      • 2 The Caregiver-Client Relationship >
        • 1 Introduction and the Caregiver Client Relationship as the Basis of Everything
        • 2 Some First Principles >
          • Taking an Interest In and Concentrating on the Client
          • Taking An Attitude of Humanity and Compassion
          • Listening and Responding to the Total Person
        • 3 Some Points About Language and Getting to Know the Client >
          • Activities - Using Language That the Person Can Understand
          • Activities - Taking the Time and Getting As Much Information as Possible
          • Activities - Feelings
          • Activities - Motives
          • Activities - Interests
          • Activities - Content and Its Interpretation
          • Activities - Assumptions
          • Activities - Prejudices
          • Activities - Expectations
          • Activities - Generalizations
          • Activities -Final Remarks
        • 4 Creating the Right Atmosphere >
          • Activities - The Physical Environment
          • Activities - Formality
          • The Theme of the Session
          • Activities - The Presence of Other People in the Session
          • Activities - The Pressure on the Caregiver and the Client
          • Activities - Final Activities
        • 5 Persistence Patience Insistence Discipline >
          • Activities - Persistence
          • Activities - Patience
          • Activities - Insistence
          • Activities - Discipline
          • Activities - Final Comments
        • 6 Identification and Maintaining Self-Identity >
          • Activities - Identification of the Caregiver with the Client and of the Client with the Caregiver
          • Activities - Maintaining Your Own Identity
          • Activities - Final Comments
          • Education
        • 7 Tolerance and Individualization >
          • Activities - Tolerance and Taking a Non-Judgmental Approach
          • Activities - Individualization
          • Activities - Final Comments
        • 8 Responsibility, Control, and Giving Permission >
          • Activities - Getting the Client to Take Control of His or Her Own Life
          • Activities - Giving the Client Control
          • Activities - Giving the Client Permission
          • Activities - Final comments
        • 9 Giving Time and Space; Listening vs. Preaching >
          • Activities - Giving Time and Space
          • Activities - Listening vs. Preaching
          • Activities - Final Remarks
        • 10 Gaining and Maintaining Trust >
          • Activities - Honesty
          • Activities- Openness
          • Activities - Directness
          • Activities - Keeping Promises
          • Activities - Humanity
          • Activities - Final Activities
          • Activities - Final Remarks
        • 11 Ethics >
          • Activities - Do No Harm
          • Activities - Privacy
          • Activities - The Relationship Between the Caregiver and the Client Outside of the Caregiving Situation
          • Activities - Professionalism
          • Activities - Payment and Gifts
          • Activities - Conventions and Codes
          • Activities - Final Activities
          • Activities - Final Remarks
        • 12 Preparation, Flexibility, and Adaptation >
          • Activities - Preparation
          • Activities - Flexibility and Adaptation
          • Activities - Final Remarks
        • 13 Religion, Belief, and Hope >
          • Activities - The Role of Belief and Religion
          • Activities - Hope
          • Activities - Final Remarks
        • 14 Time and Closeness Revisited >
          • Activities - Time
          • Activities - Closeness
          • Activities - Final Remarks
        • 15 Final Remarks and Activities for this Section >
          • Activities - Final Activities
      • 3 Self-Care >
        • 1 Introduction to this Section >
          • Activities - Introduction
        • 2 Limits >
          • Activities - Time
          • Activities - Physical and Emotional Energy
          • Activities - Acceptance of What We Can and Cannot Do
          • Activities - Final Remarks
        • 3 Burnout >
          • Activities - Introduction and Definition of Burnout
          • Activities - The Causes of Burnout
          • Activities - Symptoms and Signs of Burnout
          • Activities - Dealing with Burnout
          • Activities - Prevention of Burnout
          • Activities - Final Remarks
        • 4 Self-Reflection and Self-Criticism >
          • Activity - Self-Reflection and Self-Criticism
        • 5 The Balance Between Professional and Private Life >
          • Activities - Th Balance Between Professional and Personal Life
        • 6 Supervision and Intervision >
          • Activities - Supervision and Intervision
        • 7 Factors Promoting and Detracting from Self-Care
        • 8 Final Remarks and Activities for this Section >
          • Activities - Factors Promoting and Detracting from Self-Care
          • Activities - Final Remarks
      • 4 Final Remarks and Activities for the Course >
        • Activities - Final Remarks for the Course
    • Miscellaneous Educational Documents
  • Library
    • Learning Materials and Course Summaries
    • Brochures and Briefing Papers
    • Conference and Scientific Papers
    • Conference Trauma and Mental Heal in Conflict and Migration >
      • Kanda
      • Young
      • Shrusti
      • Dougherty
      • Yoder-Lopez
      • Tauber
      • Sillett
      • Niconchuk
    • Osijek Seminar 7 May 2019
    • InPact Conference May 2019
    • Articles about and by CWWPP
    • Artwork By A Refugee
  • Contact Us
  • Links
  • Donate
  • Koalicija za rad sa psihotraumom i za mir Vukovar
    • O nama
    • Misija i vizija
    • Godisnja financijska i opisna izvjesca
    • Kontakt
    • Živa knjižnica
    • Aktivnosti
    • Naš rad >
      • Naša filozofija
      • Socijalna uključenost
      • Obuka u zajednici
      • Skupine s kojima radimo
      • Peer savjetovanje/Grupe za samopomoć
      • Edukacija
      • Supervizija/Intervizija
      • Senzibilizacija društva/Brošure
      • Projekt Migranti
    • Profil psihološke traume
    • PET Program >
      • Tečaj 1- Odnos pomagača i korisnika >
        • 1. Uvodni dio tečaja >
          • 1.1. Uvod
          • 1.2. O CWWPP-u i početcima PET-a
          • 1.3. Trening pragmatičnog osnaživanja (PET)
          • 1.4. Uvod u facilitiranje
          • 1.5. Završne napomene o načinu funkcioniranja tečaja
        • 2. Odnos pomagača i korisnika >
          • 2.1. Odnos kao osnova svega
          • 2.2. Osnovna načela
          • 2.3. O jeziku sporazumijevanja i o upoznavanju korisnika
          • 2.4. Stvaranje ugodaja
          • 2.5. Ustrajnost, strpljivost, upornost i disciplina
          • 2.6. Identificiranje s drugima i čuvanje vlastitog identiteta
          • 2.7. Tolerancija, ne osuđujući pristup i individualizacija
          • 2.8. Odgovornost, kontrola, davanje dozvole za izražavanje osjećaja
          • 2.9. Davanje vremena i prostora; slušanje umjesto moraliziranja
          • 2.10. Stjecanje i održavanje povjerenja
          • 2.11. Etika
          • 2.12. Priprema, fleksibilnost i prilagodba
          • 2.13. Vjera, religija i nada
          • 2.14. Ponovimo: Vremenska posvećenost i prisnost s korisnikom
          • 2.15. Završne napomene i aktivnosti
        • 3. Self-Care >
          • 3.1. Uvod
          • 3.2. Ograničenja
          • 3.3. Burnout
          • 3.4. Samopromatranje i samokritika
          • 3.5. Ravnoteža između poslovnog i privatnog života
          • 3.6. Supervizija i intervizija
          • 3.7. Čimbenici i aktivnosti koji potiču ili ometaju Self-care
          • 3.8. Završne napomene i aktivnosti za ovo poglavlje
        • 4. Završne napomene i aktivnosti za ovaj tečaj
    • Donirajte
  • Podcast

Ustrajnost, strpljivost, upornost i disciplina

Mentalno zdravlje
U ovom odjeljku raspravljati ćemo o četiri osobine koje su svakom pomagaču apsolutno potrebne. To su: ustrajnost, strpljenje, upornost i disciplina. To su također osobine koje želimo razvijati kod svih naših korisnika.

Napomena:  Molimo vas da obavezno provedete aktivnosti koje vam predlažemo. Svoje odgovore ne morate nikome pokazati. Ako ih objavite, molimo vas, vodite računa o tomu da ne otkrivate nikakve informacije koje bi mogle omogućiti identifikaciju korisnika.


USTRAJNOST

Ustrajnost pomagača vrlo je važna. Često je potrebno biti veoma ustrajan da bi se izgradio odnos s korisnikom. Mnogo ustrajnosti nužno je također da bi se doprlo do ključnih problema korisnika i da bi se na svakom od njih radilo. Dakle, naša je poruka da ne odustajete i da budete ustrajni. Ustrajnost je također važna pri okupljanju terapijskih i edukacijskih grupa.

Nadalje, važna točka je i podrška i poticanje korisnika na ustrajnost. Vrlo često korisnicima  je jako teško prolaziti kroz psihološke i praktične dijelove svojih života. Podrška i ohrabrenje mogu biti presudni.
 
Aktivnosti
  • Opišite situaciju u kojoj je vaša ustrajnost pomogla u stvaranju dobrog odnosa s korisnikom.
  • Opišite situaciju u kojoj vam je  ustrajnost pomogla da doprijete do ključnih problema korisnika.
  • Opišite situaciju u kojoj su vaša podrška i ohrabrivanje pomogli korisniku da prebrodi neke teške situacije.
  • Postoje li situacije u kojima ne biste trebali biti ustrajni? Dajte primjer.
 
STRPLJENJE

Pomagač i korisnik mogu imati velikih teškoća sa strpljenjem. Često znamo u kojem bi pravcu korisnik trebao ići, kamo će u konačnici i otići, ali moramo čekati da on to učini sam. Korisnik također može biti vrlo nestrpljiv s tempom promjene kroz koju prolazi kao i s drugim ljudima i okolnostima u svom okruženju. Smatramo da je jedna od uloga pomagača pružanje podrške i poticanje klijenta na čekanje i strpljenje. Povremeno mogu pomoći aktivnosti za razbibrigu. To ne zagovaramo, posebno ne kao strategiju, jer može dovesti do izbjegavanja suočavanja s pravim problemima.


Aktivnosti
  • Opišite  situaciju u kojoj ste kao pomagač bili nestrpljivi. Kako ste se s tim nosili?
  • Opišite situaciju u kojoj se strpljenje isplatilo.
  • Opišite  situaciju u kojoj ste podupirali i poticali korisnikovu nestrpljivost. Kako je to završilo?
  • Postoje li situacije u kojima nije dobro biti strpljiv?
 
UPORNOST

Mislimo da su situacije u kojima pomagač mora uporno ustrajati na nečemu vrlo rijetke. Štoviše, svjesni smo da korisnik mora preuzeti odgovornost za vlastiti život. Ipak, postoji nekoliko takvih situacija. Na primjer pomagač mora poduzeti određene korake ako korisnik ugrožava sebe, drugu osobu ili životinju. Isto vrijedi i za situaciju u kojoj korisnik ne razmišlja racionalno, tj. ima vizije, čuje  svašta  ili "nije u ovom svijetu". Također u situaciji  kada korisnik ne preuzima odgovornost, osobito za vlastite postupke. Međutim, ovo govorimo s oprezom.


Aktivnosti
  • Opišite  situaciju u kojoj ste nepotrebno inzistirali na nečemu.
  • Opišite situaciju u kojoj ste morali biti nepopustljivi.



DISCIPLINA

Disciplina je neophodna kako pomagaču tako i korisniku. Za obojicu vrijedi da na sastanak dolaze na vrijeme i da ga u slučaju spriječenosti pravovremeno otkažu. Ako se kontakt odvija  on-line, korisnik mora osigurati prikladno mjesto na kojemu je sam, bez buke i smetnji. Za obojicu  vrijedi obveza izvršavanja zadataka koje su preuzeli. Za korisnika to znači preuzeti odgovornost za svoj život.
Često je dio reakcije na traumu napuštanje primjerene discipline izgrađene tijekom vremena. Neki korisnici možda nikad u životu nisu bili disciplinirani pa im stjecanje discipline može teško padati. Neki drugi korisnici ponašaju se tako da se može govoriti o prekomjernoj disciplini kao dijelu reakcije na traumatsku situaciju. Takva disciplina može dati određeni stupanj sigurnosti i stabilnosti u inače teškoj situaciji. Moguće je također da nedostatak discipline znači pobunu protiv teških vanjskih ili unutarnjih pritisaka. Nadalje, disciplina može imati i kulturne aspekte. U svakom slučaju, disciplina je dio terapijskog procesa kod gotovo svih korisnika.
 
Aktivnosti
  • Opišite situaciju u kojoj ste kao pomagač izgubili osjećaj za disciplinu. Kako ste postupili?
  • Opišite situaciju u kojoj  korisnik po vašem mišljenju nije bio dovoljno discipliniran. Kako ste postupili?
  • Opišite  situaciju u kojoj je korisnik  bio previše discipliniran.
  • Kako općenito rješavate pitanje discipline korisnika?
  • Postoje li situacije u kojima disciplina nije potrebna?
 
NEKE ZAVRŠNE NAPOMENE

Ustrajnost, strpljenje, upornost i disciplina važne su osobine pomagača i korisnika. One igraju značajnu ulogu u uspostavljanju odnosa pomagač korisnik i bitan su dio terapijskog procesa.



Prethodno: Stvaranje ugođaja
sljedeće: identificiranje s drugima

COPYRIGHT © cwwpp 2019

  • Home
  • About Us
    • Who are we?
    • Mission and Vision
    • The Region
    • Profile of Psychological Trauma
    • History
    • Partners
    • Get Involved
    • Reports >
      • Monthly Reports
      • Annual and Semi-Annual Reports
  • Our Work
    • Philosophy
    • Social Inclusion
    • Community-based Training
    • Groups with which We Work
    • Peer Counseling and Self-Help Groups
    • Education >
      • Onsite Education
      • Online Education
      • "Blended" Education in Croatia and Other Regions
      • How You Can Request a Course or Counseling
      • Internships, The Summer Program, and Other Possibilities for Students
    • Supervision
    • Work with people
    • Sensitization
    • The Migrant Project
  • PET (Pragmatic Empowerment Training)
    • Pragmatic Empowerment Training (PET)
    • Course 1-The Caregiver-Client Relationship >
      • 1 Introduction >
        • 1 Introduction to the PET
        • 2 The CWWPP >
          • Introduction to the CWWPP - Comments
        • 3 PET
        • 4 Facilitation
        • 5 Additional Remarks on the Course >
          • Inventarization
      • 2 The Caregiver-Client Relationship >
        • 1 Introduction and the Caregiver Client Relationship as the Basis of Everything
        • 2 Some First Principles >
          • Taking an Interest In and Concentrating on the Client
          • Taking An Attitude of Humanity and Compassion
          • Listening and Responding to the Total Person
        • 3 Some Points About Language and Getting to Know the Client >
          • Activities - Using Language That the Person Can Understand
          • Activities - Taking the Time and Getting As Much Information as Possible
          • Activities - Feelings
          • Activities - Motives
          • Activities - Interests
          • Activities - Content and Its Interpretation
          • Activities - Assumptions
          • Activities - Prejudices
          • Activities - Expectations
          • Activities - Generalizations
          • Activities -Final Remarks
        • 4 Creating the Right Atmosphere >
          • Activities - The Physical Environment
          • Activities - Formality
          • The Theme of the Session
          • Activities - The Presence of Other People in the Session
          • Activities - The Pressure on the Caregiver and the Client
          • Activities - Final Activities
        • 5 Persistence Patience Insistence Discipline >
          • Activities - Persistence
          • Activities - Patience
          • Activities - Insistence
          • Activities - Discipline
          • Activities - Final Comments
        • 6 Identification and Maintaining Self-Identity >
          • Activities - Identification of the Caregiver with the Client and of the Client with the Caregiver
          • Activities - Maintaining Your Own Identity
          • Activities - Final Comments
          • Education
        • 7 Tolerance and Individualization >
          • Activities - Tolerance and Taking a Non-Judgmental Approach
          • Activities - Individualization
          • Activities - Final Comments
        • 8 Responsibility, Control, and Giving Permission >
          • Activities - Getting the Client to Take Control of His or Her Own Life
          • Activities - Giving the Client Control
          • Activities - Giving the Client Permission
          • Activities - Final comments
        • 9 Giving Time and Space; Listening vs. Preaching >
          • Activities - Giving Time and Space
          • Activities - Listening vs. Preaching
          • Activities - Final Remarks
        • 10 Gaining and Maintaining Trust >
          • Activities - Honesty
          • Activities- Openness
          • Activities - Directness
          • Activities - Keeping Promises
          • Activities - Humanity
          • Activities - Final Activities
          • Activities - Final Remarks
        • 11 Ethics >
          • Activities - Do No Harm
          • Activities - Privacy
          • Activities - The Relationship Between the Caregiver and the Client Outside of the Caregiving Situation
          • Activities - Professionalism
          • Activities - Payment and Gifts
          • Activities - Conventions and Codes
          • Activities - Final Activities
          • Activities - Final Remarks
        • 12 Preparation, Flexibility, and Adaptation >
          • Activities - Preparation
          • Activities - Flexibility and Adaptation
          • Activities - Final Remarks
        • 13 Religion, Belief, and Hope >
          • Activities - The Role of Belief and Religion
          • Activities - Hope
          • Activities - Final Remarks
        • 14 Time and Closeness Revisited >
          • Activities - Time
          • Activities - Closeness
          • Activities - Final Remarks
        • 15 Final Remarks and Activities for this Section >
          • Activities - Final Activities
      • 3 Self-Care >
        • 1 Introduction to this Section >
          • Activities - Introduction
        • 2 Limits >
          • Activities - Time
          • Activities - Physical and Emotional Energy
          • Activities - Acceptance of What We Can and Cannot Do
          • Activities - Final Remarks
        • 3 Burnout >
          • Activities - Introduction and Definition of Burnout
          • Activities - The Causes of Burnout
          • Activities - Symptoms and Signs of Burnout
          • Activities - Dealing with Burnout
          • Activities - Prevention of Burnout
          • Activities - Final Remarks
        • 4 Self-Reflection and Self-Criticism >
          • Activity - Self-Reflection and Self-Criticism
        • 5 The Balance Between Professional and Private Life >
          • Activities - Th Balance Between Professional and Personal Life
        • 6 Supervision and Intervision >
          • Activities - Supervision and Intervision
        • 7 Factors Promoting and Detracting from Self-Care
        • 8 Final Remarks and Activities for this Section >
          • Activities - Factors Promoting and Detracting from Self-Care
          • Activities - Final Remarks
      • 4 Final Remarks and Activities for the Course >
        • Activities - Final Remarks for the Course
    • Miscellaneous Educational Documents
  • Library
    • Learning Materials and Course Summaries
    • Brochures and Briefing Papers
    • Conference and Scientific Papers
    • Conference Trauma and Mental Heal in Conflict and Migration >
      • Kanda
      • Young
      • Shrusti
      • Dougherty
      • Yoder-Lopez
      • Tauber
      • Sillett
      • Niconchuk
    • Osijek Seminar 7 May 2019
    • InPact Conference May 2019
    • Articles about and by CWWPP
    • Artwork By A Refugee
  • Contact Us
  • Links
  • Donate
  • Koalicija za rad sa psihotraumom i za mir Vukovar
    • O nama
    • Misija i vizija
    • Godisnja financijska i opisna izvjesca
    • Kontakt
    • Živa knjižnica
    • Aktivnosti
    • Naš rad >
      • Naša filozofija
      • Socijalna uključenost
      • Obuka u zajednici
      • Skupine s kojima radimo
      • Peer savjetovanje/Grupe za samopomoć
      • Edukacija
      • Supervizija/Intervizija
      • Senzibilizacija društva/Brošure
      • Projekt Migranti
    • Profil psihološke traume
    • PET Program >
      • Tečaj 1- Odnos pomagača i korisnika >
        • 1. Uvodni dio tečaja >
          • 1.1. Uvod
          • 1.2. O CWWPP-u i početcima PET-a
          • 1.3. Trening pragmatičnog osnaživanja (PET)
          • 1.4. Uvod u facilitiranje
          • 1.5. Završne napomene o načinu funkcioniranja tečaja
        • 2. Odnos pomagača i korisnika >
          • 2.1. Odnos kao osnova svega
          • 2.2. Osnovna načela
          • 2.3. O jeziku sporazumijevanja i o upoznavanju korisnika
          • 2.4. Stvaranje ugodaja
          • 2.5. Ustrajnost, strpljivost, upornost i disciplina
          • 2.6. Identificiranje s drugima i čuvanje vlastitog identiteta
          • 2.7. Tolerancija, ne osuđujući pristup i individualizacija
          • 2.8. Odgovornost, kontrola, davanje dozvole za izražavanje osjećaja
          • 2.9. Davanje vremena i prostora; slušanje umjesto moraliziranja
          • 2.10. Stjecanje i održavanje povjerenja
          • 2.11. Etika
          • 2.12. Priprema, fleksibilnost i prilagodba
          • 2.13. Vjera, religija i nada
          • 2.14. Ponovimo: Vremenska posvećenost i prisnost s korisnikom
          • 2.15. Završne napomene i aktivnosti
        • 3. Self-Care >
          • 3.1. Uvod
          • 3.2. Ograničenja
          • 3.3. Burnout
          • 3.4. Samopromatranje i samokritika
          • 3.5. Ravnoteža između poslovnog i privatnog života
          • 3.6. Supervizija i intervizija
          • 3.7. Čimbenici i aktivnosti koji potiču ili ometaju Self-care
          • 3.8. Završne napomene i aktivnosti za ovo poglavlje
        • 4. Završne napomene i aktivnosti za ovaj tečaj
    • Donirajte
  • Podcast