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      • 2 The Caregiver-Client Relationship >
        • 1 Introduction and the Caregiver Client Relationship as the Basis of Everything
        • 2 Some First Principles >
          • Taking an Interest In and Concentrating on the Client
          • Taking An Attitude of Humanity and Compassion
          • Listening and Responding to the Total Person
        • 3 Some Points About Language and Getting to Know the Client >
          • Activities - Using Language That the Person Can Understand
          • Activities - Taking the Time and Getting As Much Information as Possible
          • Activities - Feelings
          • Activities - Motives
          • Activities - Interests
          • Activities - Content and Its Interpretation
          • Activities - Assumptions
          • Activities - Prejudices
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          • Activities - Generalizations
          • Activities -Final Remarks
        • 4 Creating the Right Atmosphere >
          • Activities - The Physical Environment
          • Activities - Formality
          • The Theme of the Session
          • Activities - The Presence of Other People in the Session
          • Activities - The Pressure on the Caregiver and the Client
          • Activities - Final Activities
        • 5 Persistence Patience Insistence Discipline >
          • Activities - Persistence
          • Activities - Patience
          • Activities - Insistence
          • Activities - Discipline
          • Activities - Final Comments
        • 6 Identification and Maintaining Self-Identity >
          • Activities - Identification of the Caregiver with the Client and of the Client with the Caregiver
          • Activities - Maintaining Your Own Identity
          • Activities - Final Comments
          • Education
        • 7 Tolerance and Individualization >
          • Activities - Tolerance and Taking a Non-Judgmental Approach
          • Activities - Individualization
          • Activities - Final Comments
        • 8 Responsibility, Control, and Giving Permission >
          • Activities - Getting the Client to Take Control of His or Her Own Life
          • Activities - Giving the Client Control
          • Activities - Giving the Client Permission
          • Activities - Final comments
        • 9 Giving Time and Space; Listening vs. Preaching >
          • Activities - Giving Time and Space
          • Activities - Listening vs. Preaching
          • Activities - Final Remarks
        • 10 Gaining and Maintaining Trust >
          • Activities - Honesty
          • Activities- Openness
          • Activities - Directness
          • Activities - Keeping Promises
          • Activities - Humanity
          • Activities - Final Activities
          • Activities - Final Remarks
        • 11 Ethics >
          • Activities - Do No Harm
          • Activities - Privacy
          • Activities - The Relationship Between the Caregiver and the Client Outside of the Caregiving Situation
          • Activities - Professionalism
          • Activities - Payment and Gifts
          • Activities - Conventions and Codes
          • Activities - Final Activities
          • Activities - Final Remarks
        • 12 Preparation, Flexibility, and Adaptation >
          • Activities - Preparation
          • Activities - Flexibility and Adaptation
          • Activities - Final Remarks
        • 13 Religion, Belief, and Hope >
          • Activities - The Role of Belief and Religion
          • Activities - Hope
          • Activities - Final Remarks
        • 14 Time and Closeness Revisited >
          • Activities - Time
          • Activities - Closeness
          • Activities - Final Remarks
        • 15 Final Remarks and Activities for this Section >
          • Activities - Final Activities
      • 3 Self-Care >
        • 1 Introduction to this Section >
          • Activities - Introduction
        • 2 Limits >
          • Activities - Time
          • Activities - Physical and Emotional Energy
          • Activities - Acceptance of What We Can and Cannot Do
          • Activities - Final Remarks
        • 3 Burnout >
          • Activities - Introduction and Definition of Burnout
          • Activities - The Causes of Burnout
          • Activities - Symptoms and Signs of Burnout
          • Activities - Dealing with Burnout
          • Activities - Prevention of Burnout
          • Activities - Final Remarks
        • 4 Self-Reflection and Self-Criticism >
          • Activity - Self-Reflection and Self-Criticism
        • 5 The Balance Between Professional and Private Life >
          • Activities - Th Balance Between Professional and Personal Life
        • 6 Supervision and Intervision >
          • Activities - Supervision and Intervision
        • 7 Factors Promoting and Detracting from Self-Care
        • 8 Final Remarks and Activities for this Section >
          • Activities - Factors Promoting and Detracting from Self-Care
          • Activities - Final Remarks
      • 4 Final Remarks and Activities for the Course >
        • Activities - Final Remarks for the Course
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      • Tečaj 1- Odnos pomagača i korisnika >
        • 1. Uvodni dio tečaja >
          • 1.1. Uvod
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          • 2.1. Odnos kao osnova svega
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          • 2.6. Identificiranje s drugima i čuvanje vlastitog identiteta
          • 2.7. Tolerancija, ne osuđujući pristup i individualizacija
          • 2.8. Odgovornost, kontrola, davanje dozvole za izražavanje osjećaja
          • 2.9. Davanje vremena i prostora; slušanje umjesto moraliziranja
          • 2.10. Stjecanje i održavanje povjerenja
          • 2.11. Etika
          • 2.12. Priprema, fleksibilnost i prilagodba
          • 2.13. Vjera, religija i nada
          • 2.14. Ponovimo: Vremenska posvećenost i prisnost s korisnikom
          • 2.15. Završne napomene i aktivnosti
        • 3. Self-Care >
          • 3.1. Uvod
          • 3.2. Ograničenja
          • 3.3. Burnout
          • 3.4. Samopromatranje i samokritika
          • 3.5. Ravnoteža između poslovnog i privatnog života
          • 3.6. Supervizija i intervizija
          • 3.7. Čimbenici i aktivnosti koji potiču ili ometaju Self-care
          • 3.8. Završne napomene i aktivnosti za ovo poglavlje
        • 4. Završne napomene i aktivnosti za ovaj tečaj
    • Donirajte
  • Podcast

COURSE 1 - THE CAREGIVER-CLIENT RELATIONSHIP AND SELF-CARE

Part 1 Introduction
Part 2 The Caregiver-Client Relationship
Part 3 Self-Care
Part 4 Final Remarks and Activities


​You can download the manual here.

manual.English.docx
File Size: 107 kb
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arabic_manualdocx.docx
File Size: 112 kb
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deutsch.pdf
File Size: 660 kb
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espanol.pdf
File Size: 615 kb
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farsimanual.pdf
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french.pdf
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hindi_-1.docx
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manual_italian.docx
File Size: 153 kb
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tečaj_pragmatičnog_osnaživanja-hrv.docx
File Size: 113 kb
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​You also can follow the Course on the OpenLearning platform. 
www.openlearning.com/courses/pragmatic-empowerment-training-pet-1-introduction-to-working-with-people-and-self-care/HomePage

​


The audio and video files for the Course many be found under the following Introduction to the Course.
​


Welcome to the Course of PET!

Welcome to the course on the Caregiver-Client Relationship and Self-Care 

This course will give you competencies which will help you to set up and maintain relationships with clients and deal with yourself. Both are bases for any sort of further work in the area. These competencies are also essential in the world outside of your professional environment.

We urge you to take the material slowly and carefully, and relate it to your own experiences. The course is designed so that you learn how to work better with clients, appreciating their needs and yours, and how you can balance your private and professional lives, as well as how you can prevent burnout, which is something that everyone in this field goes through at one time or another.

We welcome your input and feedback. You can do that through our contact page on this website Contact Us.

We hope that the course assists you to move further!

The next course in the series is on interpersonal and group communication, giving additional essential competencies in working with clients and with the world as a whole. We hope to have that online by about the middle of 2019.
 
Learning Outcomes
Client-Counselor Relationships
- The student will be able to analyze caregiver-client relationships.
- The student will be able to facilitate relationships with clients such that both the client and the caregiver feel comfortable in the relationship.
- The student will be able to take measures when caregiver-client relationships fail.

Self-Care
-The student will be able to analyze his/her own self-care needs and those of people around him/her.
- The student will be able to recognize signs of burnout.
- The student will be able to make plans for self-care and the prevention of burnout in him/herself and for the team working with him or her.  

Getting Started 
The issues that we will be dealing with in this course and in PET in general are serious and sensitive. 
As we will emphasize throughout the course, emotions are important. Don’t repress them. Find the space for them and work with them. We will have more to say about this later in this course and in future courses.

Please work through this course seriously and systematically. Take a little time each day, or at very least every few days, and work through a page or so. Take your time, but be disciplined enough to work constantly and consistently.

Keep in mind that everything that you write in this course is public. Therefore, please be careful that you don’t reveal anything that you wouldn’t want other people to see.

The other side of the coin is that it is essential that you get your feelings out. Thus, we would urge you to write a private journal with the exercises that you do. Keep that for yourself in any event. Reveal only as much of it as you feel comfortable with.

One further point is that, it would be ideal for you to find a small group in the area in which you live/are working to discuss these issues together. The group could get together once a week or at other times that are appropriate to your situation. You also may want to make contact with other students in the course and form a small online working group appropriate to your situation and/or location. Let us know about that. We are interested in being in contact with you.

Still another point is that we are interested in forming a wider network of grassroots practitioners throughout the world dealing with these issues. Please contact us if you’re interested in becoming part of that.



The audio files for the Course  can be found here.

Section 1 -Introduction
1-1. Introduction to the Course https://anchor.fm/cwwpp/episodes/Introduction-Introduction-to-the-Course-e266bl
1-2 The CWWPP https://anchor.fm/cwwpp/episodes/1-2-An-Introduction-to-the-CWWPP-e266cp
1-3 PET https://anchor.fm/cwwpp/episodes/1-3-Pragmatic-Empowerment-Training-PET-e266de
1-4 Introduction to Facilitation https://anchor.fm/cwwpp/episodes/1-4-Introduction-to-Facilitation-e26ggh1.5
1-5 Additional Remarks on the Course https://anchor.fm/cwwpp/episodes/1-5-Additional-Remarks-on-the-Course-e26ghu

Section 2-The Caregiver-Client Relationship
2-1 Introduction and the Caregiver-Client Relationship as the Basis of Everything https://anchor.fm/cwwpp/episodes/Intro-the-Caregiver-Client-Relationship-as-Basis-e26gjb
2-2 Some First Principles https://anchor.fm/cwwpp/episodes/2-2-Some-First-Principles-e26gk7
2-3 Some Points About Language and Getting to Know the Client https://anchor.fm/cwwpp/episodes/2-3-Some-Points-About-Language-Getting-to-Know-the-Client-e26gpc
2-4 Creating the Right Atmosphere https://anchor.fm/cwwpp/episodes/2-4-Creating-the-Right-Atmosphere-e26gq9
2-5 Persistence Patience Insistence Discipline https://anchor.fm/cwwpp/episodes/2-5-Persistence-Patience-Insistence-Discipline-e26grg
2-6 Identification and Maintaining Self-Identity https://anchor.fm/cwwpp/episodes/2-6-Identification-and-Maintaining-Self-Identity-e26gs9
2-7 Tolerance and Individualization https://anchor.fm/cwwpp/episodes/2-7-Tolerance-and-Individualization-e26gu0
2-8 Responsibility Control Giving Permission https://anchor.fm/cwwpp/episodes/2-8-Responsibility-Control-Giving-Permission-e26gv0
2-9 Giving Time and Space and Listening vs. Preaching https://anchor.fm/cwwpp/episodes/2-9-Giving-Time-and-Space-and-Listening-vs--Preaching-e26gvg
2-10 Gaining and Maintaining Trust https://anchor.fm/cwwpp/episodes/2-10-Gaining-and-Maintaining-Trust-e26h0g
2-11 Ethics https://anchor.fm/cwwpp/episodes/2-11-Ethics-e26h1c
2-12 Preparation Flexibility Adaptation https://anchor.fm/cwwpp/episodes/2-12-Preparation-Flexibility-Adaptation-e26h3q
2-13 Religion Belief Hope https://anchor.fm/cwwpp/episodes/2-13-Religion-Belief-and-Hope-e26h4i
2-14 Time and Closeness Revisited https://anchor.fm/cwwpp/episodes/2-14-Time-and-Closeness-Revisited-e26h5a
2-15 Final Remarks and Activities for this Section https://anchor.fm/cwwpp/episodes/2-15-Final-Remarks-and-Activities-for-this-Section-e26h5p

Section 3-Self-Care
3-1 Introduction to the Section on Self-Care https://anchor.fm/cwwpp/episodes/3-1-Introduction-to-the-Section-on-Self-Care-e26h6i
3-2 Limits https://anchor.fm/cwwpp/episodes/3-2-Limits-e26h7b
3-3 Burnout https://anchor.fm/cwwpp/episodes/3-3-Burnout-e26h7u
3-4 Self-Reflection and Self-Criticism https://anchor.fm/cwwpp/episodes/3-4-Self-Reflection-and-Self-Criticism-e26h8g
3-5 The Balance Between Professional and Personal Life https://anchor.fm/cwwpp/episodes/3-5-The-Balance-Between-Professional-and-Personal-Life-e26h98
3-6 Supervision and Intervision https://anchor.fm/cwwpp/episodes/3-6-Supervision-and-Intervision-e26h9v
3-7 Factors Promoting and Detracting from Self-Care https://anchor.fm/cwwpp/episodes/3-7-Factors-Promoting-and-Detracting-from-Self-Care-e26hat
3-8 Final Remarks and Activities for This Section https://anchor.fm/cwwpp/episodes/3-8-Final-Activities-and-Remarks-for-This-Section-e26hbg

​Section 4-Final Activities and Remarks
4 Final Activities and Remarks for the Course https://anchor.fm/cwwpp/episodes/4-Final-Activities-and-Remarks-for-the-Course-e26hc7


The video files for the Course  can be found here.


The channel for all of the files is https://vimeo.com/channels/1404296 
                                                            https://www.youtube.com/channel/UC9rwZivPCPMFunQ4n0pEAtw                                                           

Section 1 -Introduction
​
1-1. Introduction to the Course vimeo.com/384705702
                                                       https://www.youtube.com/watch?v=suKN6bpikvc   
​                                                       www.cwwpp.org/1-introduction1.html                                                                     

1-2 The CWWPP https://vimeo.com/288951374  
                               https://www.youtube.com/watch?v=YllIhHl78jc                                  
                               www.cwwpp.org/2-the-cwwpp.html

1-3 PET vimeo.com/384706120
              https://www.youtube.com/watch?v=hQ1X3Qfo_EI                                               
              www.cwwpp.org/3-pet.html

1-4 Introduction to Facilitation vimeo.com/384706329 
                                                      https://www.youtube.com/watch?v=EKxfxFdHoAU     
                                                      www.cwwpp.org/4-facilitation.html

1-5 Additional Remarks on the Course vimeo.com/384706638
                                                                     https://www.youtube.com/watch?v=aUDvjPlHUxM  
                                                                     www.cwwpp.org/5-additional-remarks-on-the-course.html

Section 2-The Caregiver-Client Relationship

2-1 Introduction and the Caregiver-Client Relationship as the Basis of Everything                                                                                vimeo.com/384707887   
https://www.youtube.com/watch?v=9QHClQYgzIU  
https://www.cwwpp.org/1-introduction-and-the-caregiver-client-relationship-as-the-basis-of-everything.html

2-2 Some First Principles vimeo.com/384708119  
                                              https://www.youtube.com/watch?v=TFQjORDa680  
                                              ​https://www.cwwpp.org/2-some-first-principles.html

2-3 Some Points About Language and Getting to Know the Client 
vimeo.com/384708492

https://www.youtube.com/watch?v=Ru1zcC0YSJY
https://www.cwwpp.org/3-some-points-about-language-and-getting-to-know-the-client.html

2-4 Creating the Right Atmosphere https://vimeo.com/289051408
                                                               https://www.youtube.com/watch?v=cJ-UfLA_F8Y
                                                               https://www.cwwpp.org/4-creating-the-right-atmosphere.html

2-5 Persistence Patience Insistence Discipline https://vimeo.com/289183218
                                                                                  https://www.youtube.com/watch?v=0b7ie4_21w0 
                                                                                  https://www.cwwpp.org/5-persistence-patience-insistence-discipline.html

2-6 Identification and Maintaining Self-Identity https://vimeo.com/289185906 
                                                                                    https://www.youtube.com/watch?v=b5y6BCXNsuE
                                                                                    https://www.cwwpp.org/6-identification-and-maintaining-self-identity.html

2-7 Tolerance and Individualization https://vimeo.com/289188760
                                                               https://www.youtube.com/watch?v=AvF7IeCBLr8
                                                               https://www.cwwpp.org/7-tolerance-and-individualization.html

2-8 Responsibility Control Giving Permission https://vimeo.com/289221457 
                                                                                
https://www.youtube.com/watch?v=_6gl51QC5ao
                                                                               https://www.cwwpp.org/8-responsibility-control-and-giving-permission.html

2-9 Giving Time and Space and Listening vs. Preaching https://vimeo.com/289223118
                                                                                                   https://www.youtube.com/watch?v=RmTZsdo6ijw
                                                                                              https://www.cwwpp.org/9-giving-time-and-space-listening-vs-preaching.html

2-10 Gaining and Maintaining Trust https://vimeo.com/289224213
                                                               https://www.youtube.com/watch?v=CkHgXNac2Y0
                                                               https://www.cwwpp.org/10-gaining-and-maintaining-trust.html

2-11 Ethics https://vimeo.com/289228694
                   https://www.youtube.com/watch?v=rFx5QUJN3cU
                   https://www.cwwpp.org/11-ethics.html

2-12 Preparation Flexibility Adaptation https://vimeo.com/290100235
                                                                     
https://www.youtube.com/watch?v=C8jbb6r_IDE
                                                                     https://www.cwwpp.org/12-preparation-flexibility-and-adaptation.html

2-13 Religion Belief Hope https://vimeo.com/290100592
                                              
https://www.youtube.com/watch?v=1N0SPG1uqH4
                                              https://www.cwwpp.org/13-religion-belief-and-hope.html

2-14 Time and Closeness Revisited https://vimeo.com/290101142
                                                               
https://www.youtube.com/watch?v=yCnv3fvJFdE
                                                               https://www.cwwpp.org/14-time-and-closeness-revisited.html

2-15 Final Remarks and Activities for this Section https://vimeo.com/290101548
                                                                                        
https://www.youtube.com/watch?v=MTvacJf4siw
                                                                                        https://www.cwwpp.org/15-final-remarks-and-activities-for-this-section.html

Section 3-Self-Care

3-1 Introduction to the Section on Self-Care https://vimeo.com/290101966
                                                                               
https://www.youtube.com/watch?v=6exFh32-TjU
                                                                               https://www.cwwpp.org/1-introduction-to-this-section.html

3-2 Limits https://vimeo.com/290102223
                  
https://www.youtube.com/watch?v=0Il6yq0Z6AU
                  https://www.cwwpp.org/2-limits.html

3-3 Burnout https://vimeo.com/290102918
                      
https://www.youtube.com/watch?v=NL70HIO2MCs
                      https://www.cwwpp.org/3-burnout.html

3-4 Self-Reflection and Self-Criticism https://vimeo.com/290112099
                                                                    
https://www.youtube.com/watch?v=xGvlU-UNcIo
                                                                    ​https://www.cwwpp.org/4-self-reflection-and-self-criticism.html

3-5 The Balance Between Professional and Personal Life https://vimeo.com/290112389
                                                                                                       
https://www.youtube.com/watch?v=XMaBKcX0cfQ
                                                                                    https://www.cwwpp.org/5-the-balance-between-professional-and-private-life.html

3-6 Supervision and Intervision https://vimeo.com/290112763
                                                        
https://www.youtube.com/watch?v=fYgVHu9QESM
                                                        https://www.cwwpp.org/6-supervision-and-intervision.html

3-7 Factors Promoting and Detracting from Self-Care https://vimeo.com/290113484
                                                                                                
https://www.youtube.com/watch?v=WcfNeJfM29c
                                                                                        https://www.cwwpp.org/7-factors-promoting-and-detracting-from-self-care.html

3-8 Final Remarks and Activities for This Section https://vimeo.com/290114294
                                                                                       
https://www.youtube.com/watch?v=7KobXmguf7g
                                                                                       https://www.cwwpp.org/8-final-remarks-and-activities-for-this-section.html

​Section 4-Final Activities and Remarks

4 Final Activities and Remarks for the Course https://vimeo.com/290114630
                                                                                 
https://www.youtube.com/watch?v=WzOUhR-qIsE
                                                                                 https://www.cwwpp.org/4-final-remarks-and-activities-for-the-course.html

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